Analytics

See exactly what's driving retention, repeat purchases, and revenue in real time.

The problem

What usually goes wrong

Most businesses can't answer simple questions like 'how many customers came back this quarter' or 'which campaign actually drove repeat purchases.'

The SHUBECCHA way

How Analytics solves it

SHUBECCHA's analytics dashboard tracks retention, repeat purchase rate, campaign performance, and review growth in one place, so decisions are based on data, not guesswork.

Benefits

Why businesses use this

✓Clear visibility into retention and repeat business trends
✓Campaign-level performance for every message sent
✓Identify your most valuable and at-risk customer segments
✓Exportable reports for leadership and investors

How it works

Up and running in four steps

Dashboards populate automatically from your customer and communication data

Filter by branch, time period, or customer segment

Drill into any campaign to see delivery, response, and conversion

Export or schedule reports to your inbox

Common questions

Do I need to set anything up to see analytics?+

Core metrics are available automatically once customer and communication data starts flowing in.

Can I compare performance across branches?+

Yes, branch-level filters let you compare performance across locations.

Can reports be shared with investors or partners?+

Yes, reports can be exported as PDF or scheduled as automatic email summaries.

See Analytics in action

Explore more

Related features

Customer DatabaseOne record for every customer relationship: purchases, preferences, milestones, and every conversation in one place.

Lifecycle AutomationBirthday wishes, service reminders, renewal alerts, and festive greetings that trigger themselves, on time, every time.

Communication ChannelsReach every customer on the channel they actually use: WhatsApp, SMS, RCS, Email, Voice, OBD, and IVR.