Feature
Reach every customer on the channel they actually use: WhatsApp, SMS, RCS, Email, Voice, OBD, and IVR.
The problem
Customers don't all use the same channel. Some prefer WhatsApp, some check SMS, some only answer calls. Businesses relying on a single channel miss a large share of their audience.
The SHUBECCHA way
SHUBECCHA unifies WhatsApp, SMS, RCS, Email, Voice, OBD, and IVR into one platform, so you reach every customer where they actually are, without juggling separate tools.
Benefits
One dashboard for every channel instead of five different tools
Automatic fallback to SMS if a WhatsApp message isn't delivered
Consistent branding and reporting across channels
Higher delivery and response rates
How it works
Connect the channels relevant to your business
Assign channel preference per customer or segment
Set fallback rules for undelivered messages
Track delivery and engagement per channel in one report
FAQs
SHUBECCHA handles provider connections for you; you manage everything from one dashboard.
Outbound Dialer (OBD) and Interactive Voice Response (IVR) are useful for voice reminders and confirmations, especially for customers who don't use smartphones.
Yes, per campaign, per automation, or automatically based on customer preference and past engagement.
Book a personalized walkthrough and see how it fits your business.
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