Feature

WhatsApp Business Chatbot

Conversational commerce and support on the one channel your customers already check every day.

The problem

What usually goes wrong

WhatsApp is where most of your customers already are, but manually replying to every message doesn't scale as your customer base grows.

The SHUBECCHA way

How WhatsApp Business Chatbot solves it

SHUBECCHA's WhatsApp Business chatbot handles inquiries, shares catalogs, takes orders, and sends updates, all inside the chat window customers already trust.

Benefits

Why businesses use this

Meet customers on the channel with the highest open rates

Automate FAQs, order status, and appointment booking

Share catalogs and collect orders without leaving WhatsApp

Verified green-tick Business API support

How it works

Up and running in four steps

1

Connect your WhatsApp Business API number

2

Set up automated flows for common requests

3

Share product catalogs and collect orders in-chat

4

Escalate complex conversations to a live agent

WhatsApp Business Chatbot

FAQs

Common questions

Do I need a WhatsApp Business API account?

Yes, SHUBECCHA helps you set up and verify a WhatsApp Business API account as part of onboarding.

Can customers place orders directly on WhatsApp?

Yes, catalog sharing and order capture happen within the same conversation.

Will customers know they're talking to a bot?

Best practice flows are transparent about automation while making handoff to a human effortless.

See WhatsApp Business Chatbot in action

Book a personalized walkthrough and see how it fits your business.

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